Frequently Asked Questions

TeamFirst adds value to any team working environment, whether it is teams of software developers, maintenance staff, call centre agents, sales teams or top level senior management. All teams will benefit from TeamFirst.

That would depend on your process, but for most companies TeamFirst will give a more accurate and a real-time view of what is actually happening in the minds of their people. Many companies find that they can drastically reduce the number of reviews per person per year as TeamFirst will show when intervention is required. Most TeamFirst users also use the TeamFirst results as main input to yearly reviews.

It’s pretty easy: one person from your company creates the company account and can then set up individuals and teams. The system will automatically notify your team members of their login credentials to use. They can either download the app from the various app stores or go to the website. We have a couple of documents on how to roll TeamFirst out. Look at our Quick Start document that you can find under our resources section above.

Like any process change in an organisation, change management is key. Look at our Change Management document that you can find under our resources section above.

Only the administrator for your company must register. That person registers as the administrator for your company on this site. Very little information is required. Once that is done, your administrator can create teams and individuals and assign the correct rights to enable other admins to create more teams and people, or to allow team members to access TeamFirst.

At this time you need to add individuals and teams manually. A future release will enable bulk adds, updates and deletes.

The first two months are free, so we will only bill you after that period expires. Since we have no billing information for you, we will contact you at that time for payment information.

TeamFirst is a flat fee of $5 per user per month. The number of users is specified by you. When your free period expires, the TeamFirst team will contact you via mail and confirm the number of users you would like to register on the system.We will bill according to the agreed number so that there are no surprises for you.